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Terms & Conditions of Business

All goods and services are subject to the following conditions and no other conditions shall apply unless agreed in writing prior to acceptance of the order, and all orders are accepted on the understanding that these conditions are acceptable to the customer without reservation.

Where applicable VAT will be charged at the rate prevailing at the date of despatch of the goods.

New Accounts
Applications for new accounts must be accompanied by the name of addresses of two trade references and the customer's bankers name and address.

Overdue Accounts
Orders received from a customer whose account is overdue will not be processed until the account is settled in full.

The right is reserved to alter prices without prior notice and goods will be invoiced at the price ruling the date of despatch.

All orders in excess of ВЈ100 are carriage free within mainland England. Orders less than this value will carry a carriage and packing charge subject to company discretion.

Customers claims for shortages and for breakages must be made within three days of receipt of goods quoting the delivery note number. No claims outside the aforesaid time will be entertained.

Customers must advise us of non-receipt of goods in writing within 7 days of receipt of invoice. No claim outside this time limit can be accepted.

Goods Returned
Subject to our prior agreement goods will be accepted back for credit or replacement providing the goods were not obtained specially and that they are in sound and saleable condition, the address of the sender must be enclosed with each package and accompanied by an advice note showing full date. A handling charge of 15% will be made for this service.

The property is the goods supplied by 1st Choice Healthcare. These shall remain the property of 1st Choice Healthcare until such time as payment has been received in full. Customers will not be entitled, on any goods, to withhold payment when it becomes due.

Every effort is made to ensure that goods are of the highest quality. No claim will be considered on the grounds of quality unless notified in writing within 30 days of despatch of the relevant goods.

Legal Note
Certain pharmaceutical items for use under medical supervision may legally be supplied only with an order signed by a medical doctor. Such items in most regular use are denoted by the letters 'POM' within the pages of this list, but the list is not exhaustive. Orders for restricted items cannot be supplied if not accompanied by the necessary signed doctor's order.

Payment Terms
Invoices must be paid 30 days from date of invoice. Overdue invoices will incur a 2% penalty cost above the base rate prevailing at the time the invoice is overdue.

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© Copyright First Aid Direct 2002 | Read our Terms & Conditions | Read our Privacy Statement

First Aid Direct (GB) Ltd trading as First Aid Direct, Healthcare House, Unit. 858 Leeds Road, Shawcross, Dewsbury, West Yorkshire, WF12 7QN. Registered in England & Wales no. 5904182, VAT registration no. 779827161.